Shipping & Delivery
We offer free tracked worldwide shipping on all orders.
Order Processing
Orders are prepared and packed within 1–3 business days after purchase.
During peak periods or public holidays processing may take slightly longer, but customers will always receive a dispatch confirmation email once the order has been shipped.
Delivery Time Estimates
Delivery times depend on destination country and the postal network used once the parcel enters the local carrier system.
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United Kingdom & Europe: approximately 9–14 business days
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North America: approximately 9–14 business days
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Australia & Asia: approximately 12–14 business days
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Rest of World: approximately 12–14 business days
Delivery times are estimates, not guarantees, and may be affected by customs inspections, local postal delays, or seasonal demand.
Retailer Responsibility & Order Fulfilment
One More Coin is the retailer and seller of record for all purchases made on this website.
To provide a wide range of collectible designs, some items are prepared and dispatched by specialist manufacturing and fulfilment partners working on our behalf. These partners handle packaging and shipping, but the purchase is always made directly with One More Coin.
We remain fully responsible for your order. All customer service, delivery support, returns, refunds, and guarantees are handled directly by our team, and you should contact us — not any third party — if you need assistance.
This means your payment, order protection, and after-sales support are provided by One More Coin from start to finish.
Where Orders Ship From
To offer a wide variety of collectible designs, items are dispatched from our specialist manufacturing and fulfilment partners.
For this reason, parcels may be shipped from international fulfilment centres rather than a single UK warehouse.
Tracking
All orders include tracking.
A tracking number is emailed once the parcel leaves the fulfilment facility. Tracking typically becomes active when the shipment reaches the destination country’s postal carrier.
Customs & Import Duties
International orders may be subject to customs inspection.
Any customs duties, import taxes, or local handling fees are determined by the destination country and are the responsibility of the recipient.
Lost or Damaged Parcels
If your order arrives damaged, or has not arrived within 25 days of dispatch, please contact us.
We will investigate with the carrier and arrange a replacement or refund where appropriate.
Incorrect Address / Failed Delivery
Customers are responsible for providing an accurate shipping address at checkout.
If a parcel is returned due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional postage may be required.
Contact
Email: hello@onemorecoin.com
Telephone: +44 7432 597877
Support hours: 10:00 – 23:00 (UK time, 7 days a week)
Because every collection deserves one more coin.
