Frequently Asked Questions
🛒 Ordering & Payment
What payment methods do you accept?
Is it safe to order from your website?
📦 Shipping & Delivery
Do you ship worldwide?
No. We currently ship within the United Kingdom only.
How long does delivery take?
Orders are typically processed within 2–5 business day before they are dispatched.
After dispatch, the estimated delivery time is:
-
Standard orders: 9–14 business days.
For complete shipping details, please refer to our Shipping Policy.
How much is shipping?
Shipping costs are determined according to the shipping rates outlined in our shipping policy.
Our shipping rates are as follows:
- Standard: Free
The applicable shipping cost, if any, will be displayed at checkout before you complete your purchase. For complete shipping details, please refer to our Shipping Policy.
Can I track my order?
💎 Products & Quality
Are these real coins or commemorative pieces?
What materials are the coins made from?
What size are the coins?
↩️ Returns & Refunds
What is your return policy?
What if my coin arrives damaged?
💬 Contact & Support
How can I contact you?
Email us at hello@onemorecoin.com. We’re online most of the time and typically respond within 24 hours. You can also reach us through the contact form on our website.
Can I request a specific coin?
Still Have Questions?
Don't hesitate to reach out! Email us at hello@onemorecoin.com and we'll be happy to help.
Because every collection deserves one more coin.